About_Me.exe

Juan Guillermo Partida 👋

Computer Science Student

Oregon State University

Expected Graduation: Fall 2025

GPA: 3.5

Location: Costa Mesa, CA

Email: partidju@oregonstate.edu

Phone: (714) 925-6397

Viant Technology, Inc. (AdTech) • October 2023 - Present

• Create test web pages using JS, HTML, & CSS to QA Creative Ads in persistant environments outside of our DSP
• Automate data transfers between Google BigQuery & external sources via API integration, including data ETL processes
• Conduct QA & resolved an average of 15+ external & internal platform issues daily, ensuring system reliability
• Develop SQL, JS, & JSON workflows on Potens.io Magnus to automate daily tasks
• Conduct daily data analysis in Google BigQuery to optimize Ad Campaigns for Viant DSP Ad Strategists
• Collaborate with Product & Engineering Teams ~4x per week to troubleshoot, resolve, & test production fixes

Yardi (PropTech) • August 2022 – October 2023

• Modified & deployed over 10 custom SQL Packages to solve client reported issues on their Yardi Platforms weekly
• Resolved an average of 60 cases per month, with a resolution time of less than 3 hours or less in 90% of cases
• Successfully implemented tailored HTML & CSS customizations to enhance client portal pages

Hudson MX (AdTech) • October 2021 – June 2022

• Collaborated with Engineering Teams to take care of principal client issues or questions effectively daily
• Maintained a 100% client satisfaction rating when addressing over 20+ questions &/or requests weekly
• Ran weekly Digital Support Triage activities for Hudson MX – Digital Clients

AuditBoard • November 2020 – September 2021

• Maintained above 96% client satisfaction rating when addressing over 60+ questions &/or requests weekly
• Reconfigured & personalized AuditBoard client sites with the use of JSON Scripts
• Collaborated with Engineering Teams to care for principal clients efficiently & effectively
• Conducted 5 client meetings weekly to address functionality questions or technical issues &/or bugs